Cancellation Policy
1. Notice Period
Customers are required to provide a 30 days notice before cancelling their subscription.
2. Monthly Subscriptions
You may cancel your monthly subscription at any time. However, the cancellation will take effect at the end of the current billing cycle, provided the 30-day notice period has been met.
Access to your account and all features will continue until the end of the current billing period.
3. How to Cancel
Contact our support team at finance@cubehq.ai to assist with the cancellation process.
Refund Policy
1. Monthly Subscriptions
Customers are required to provide a 30 days notice before cancelling their subscription.
2. Special Circumstances
Refund requests outside the standard policy may be considered on a case-by-case basis for exceptional circumstances. Please contact our support team at finance@cubehq.ai with your request, providing detailed information regarding your situation.
Changes to the Policy
Cube reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.
Continued use of the service after any changes signifies your acceptance of the revised policy.
Contact Information
For any inquiries or concerns about our Cancellation and Refund Policy, please reach out to us at finance@cubehq.ai