Cancellation Policy
1. Notice Period
- Customers are required to provide a 30 days notice before cancelling their subscription.
2. Monthly Subscriptions
- You may cancel your monthly subscription at any time. However, the cancellation will take effect at the end of the current billing cycle, provided the 30-day notice period has been met.
- Access to your account and all features will continue until the end of the current billing period.
3. How to Cancel
- Contact our support team at finance@cubehq.ai to assist with the cancellation process.
Refund Policy
1. Monthly Subscriptions
- Customers are required to provide a 30 days notice before cancelling their subscription.
2. Special Circumstances
- Refund requests outside the standard policy may be considered on a case-by-case basis for exceptional circumstances. Please contact our support team at finance@cubehq.ai with your request, providing detailed information regarding your situation.
Changes to the Policy
- Cube reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.
- Continued use of the service after any changes signifies your acceptance of the revised policy.
Contact Information
- For any inquiries or concerns about our Cancellation and Refund Policy, please reach out to us at finance@cubehq.ai